This privacy notice explains how we use the personal information you provide to us.
How do we collect your personal data
We ask you, or you supply this when you contact us by phone, in writing & when you use the www.sunsetcottages.co.uk website.
What personal data or information do we collect ?
Your name, address, email address, telephone/mobile number, your IP address, and details of which version of web browser you used and information on how you use the site, using cookies and page tagging techniques in order to improve the quality of service we provide to you.
Why we collect & process your personal data
To deal with your enquiry.
To process your booking and carry out our obligations arising under contracts between us.
To administer & manage our relationship with you & notify you of any changes to what we do
To ask for feedback.
To comply with applicable laws regulations or rules.
To improve our website
Sharing your information
We may use contracted specialist partners for the purposes of completing some tasks such as taking card payments (eg Kashing) or confirming a booking (eg Guestlink NV). Our partners are responsible for & have confirmed that they handle your data in a secure way. We may share your personal information where we have a legal obligation or contractual requirement to do so.
Otherwise we just contact you ourselves. We do not share your information with any other organisations/ third parties for marketing, market research or commercial purposes, and we do not pass on your details to other websites.
Websites put small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. This information is used to:
• measure how you use the website, so it can be updated and improved based on your needs
• remembers the notifications you’ve seen so that we don’t show them to you again
Cookies are not used to identify you personally.
How cookies are used
We use Google Analytics software to collect information about how you use the Sunset Cottages Websites. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.
Google Analytics stores information about:
• the pages you visit
• how long you spend on each page
• how you got to the site
• what you click on while you’re visiting the site
We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are.
We do not allow Google or any other third party to use or share our analytics data.
You can contact us:
• using our website contact form.
• by telephone, on the contact number published on our website.
• by email, using the email address published on our website.
• by post using the address on our website.